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TERMS AND CONDITIONS

 

Acceptance of terms and conditions

 

Transactions carried out through the mosen.com.co site owned by LA MAGNIFICAT SAS, identified with

NIT901589557-7, are subject to these terms and conditions.  It is a requirement to purchase on the site the acceptance of the Terms and Conditions described below.

 

Likewise, any user who visits and/or makes purchases at mosen.com.co is understood to know and accept each and every one of the conditions of these Terms and Conditions; and all applicable laws will govern and be interpreted in accordance with Colombian law.

 

 

Products

The color of the products may vary according to the screens or devices on which the product is viewed; the customer accepts the purchase in accordance with the specifications indicated in the product description.

Prices

The total value of the purchase will be made up of the following items borne by the customer: value of the product, taxes and shipping costs, if applicable. 

 

orders

An order can only be placed on our site if the buyer is a final consumer, not a distributor. Under the terms of article 52 of Law 1480 of 2011, when making a purchase on our site, it is expressly stated that the buyer is of legal age. Otherwise, LA MAGNIFICAT SAS may refrain from specifying it, or request authorization from your parents.

 

SHIPPING OF THE PRODUCTS

Mōsen ships products to the entire Colombian territory and to Central and South America through independent transport companies, which are duly authorized to provide said service.

The maximum term for the delivery of the products in Colombian territory will be ten (10) business days, counted from the approval of the payment, as long as there is no fortuitous event or force majeure, among which is by way of For example: acts of man or nature, strikes, stoppages, revolutions, rebellion, sedition, riot, attacks, fluid cuts, landslides, earthquakes, avalanches, overflows, collapsed bridges, among others.

 

use restrictions

The contents of the website mosen.com.co are the exclusive property of THEMAGNIFICAT SAS owner of the Mōsen brand including reproductions of articles, graphic design, logos, images, texts, illustrations, photographic advertising, or procedures similar to photography, audiovisual production, trademarks and other distinctive signs, in any of the programming languages used or usable, as well as all the software for the operation and development of the website.

 

Contact information:

For the purposes of comments or concerns related to this policy, you can send a message tocontacto@mosen.com.co

 

 

 

POLICY FOR EXCHANGES, RETURNS, GUARANTEES AND WITHDRAWAL

 

Magnificat SAS guarantees that the products offered through mosen.com.co comply with the conditions of suitability, quality, safety and good condition, legally required and those indicated in these Terms and Conditions. The period to make the guarantee of the Products effective for reasons of suitability, quality and good condition will be 30 calendar days, counted from the receipt of the Products by the buyers.

 

The product must be in good condition, clean and must not be modified by the buyer or altered in its original state.

 

The warranty/exchange of items DOES NOT COVER:

  • Use, wear and normal aging of garments.

  • Wear of garments due to poor washing.

  • Wear of garments due to misuse.

  • The change will not be made if the defect does not comply with the conditions of returns under warranty.

 

Money return:

If the buyer chooses to return the money, this will be done on the sale price, once the product has been returned by the buyer to Mōsen.  The money will be returned within fifteen (15) business days after the buyer delivers the Product. The refund of the money will be made by the same means of payment used by the buyer.

right of withdrawal

When the products are purchased through non-traditional means or at a distance (that is, through a web page), in accordance with the provisions of article 47 of Law 1480 of 2011 (the Consumer Statute), the maximum time that The buyer will have to exercise the right of withdrawal will be five (5) business days, counted from the delivery of the product. In this case, the buyer must return the product to Mōsen by the same means and in the same conditions in which it was received. Transportation costs and others involved in returning the product will be covered by the Buyer. The money will be returned by the same means in which the payment was made, within a maximum period of thirty (15) business days from the moment the right was exercised. 

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